Home TravelInternational What No One Tells You About Italy – Part 2, Flat Tire & Fees

What No One Tells You About Italy – Part 2, Flat Tire & Fees

by TerriAnn
Travel | Italy | Our dream family vacation turned into a nightmare travel story with a flat tire, being way overcharged / ripped off, and more. If possible, travel with someone that speaks Italian or hide your American accent.

With the hotel we probably got the bed bug bites from, Villa Cheli in Lucca, far behind us. It was time to reset and continue the rest of our vacation. Unfortunately, the crazy travel story continued downhill (literally) with a flat tire and more.

Automotive Island Escapades – Flat Tire

Exhausted and stressed, we set off to catch the boat in Piombino to the Island of Elba. We drove the rental car right onto the ship and tried to unwind during the 45 minute ferry ride. We got to our next hotel and discovered that there were no toiletries at all. The stores in the port town of Cava were already closed and the restaurant gift shop only had a travel-size shampoo, conditioner, and soap set for €13. THIRTEEN EUROS!

Since it was still light, we decided to jump in the car and head to the next town over for at least a few more options. As we drove along the deserted road in the middle of nowhere, we ran over a ran piece of rock that fell off the mountain and it blew our tire. Within minutes our front passenger-side tire was totally flat.

We called our travel insurance and they said that was not covered. They could tow our car for a fee to the offices but those were already closed and the car would sit there until morning. Our credit card has travel insurance but we found out it applies to all countries but Ireland and Italy. Figures.

Travel | Italy | Our dream family vacation turned into a nightmare travel story with a flat tire, being way overcharged / ripped off, and more. If possible, travel with someone that speaks Italian or hide your American accent.

It was dark and we decided to attempt putting the spare on. I tried to change the tire (because I’m Driving Mama, HA!) and put the jack under a solid spot I found. Yeah, Frans and I should have researched it first. We would have found out that there’s a metal plate to put the jack under to prevent slippage. Well, the jack slipped and I hurt my thumb. Okay, not the smartest move and we were fortunate that I didn’t get hurt more seriously.

Fortunately, some kind passersby helped us change the tire with the spare one. We were able to at least get back to town, buy that $13 set of travel toiletries, and get to bed. We weren’t able to get the tire fixed because it blew through the side and the local shop couldn’t get us a tire before we left, which was the next day. So, we just had to drive very slowly (80 kilometers / 50 mph) for the rest of the trip.

American Tourists Equal Dollar Signs

Still dealing with the bed bug thing, we needed to wash and dry the rest of our clothes to kill any critters that might be hiding. So, we all got our bathing suits on and set off to get everything else washed and dried on HIGH heat. We found a full-service laundry place on the island and dropped off all of our clothes. Again, no one spoke English so we relied on Google Translate.

The girl at the counter wrote an estimate of €16. But then the owner came out. He saw us, heard our American accent, and wrote a new estimate of €67. HUGE difference but we were at his mercy and he knew it. We were obviously ripped off but there was nothing we could do about it since we were leaving back to the Netherlands the next day and couldn’t bring buggies back to Frans’ parents house. When we picked up the items later on, they weren’t even dry all the way.

A Recurring Theme

Then there was the time a few days before at the mobile phone store. We had to get new SIM cards because the ones we had from the Netherlands weren’t working for some reason in Italy. At the store, there was a clerk that spoke English. He said we could get 10GB for only €15. So, we decided to get three, one for each of us, since it was such a low price. He said there was some problem with the credit card going through so we had to pay it in cash.

We were so flustered with the other events that we just paid and didn’t bother to check the receipt or final price until later. Apparently, a mysterious €10 was added to each of our phones and, since we couldn’t pay by credit card (though our credit card record shows that it did register) we can’t contest the amount.

Travel | Italy | Our dream family vacation turned into a nightmare travel story with a flat tire, being way overcharged / ripped off, and more. We were stuck in our swimsuits and at the mercy of shady business owners.

Most everywhere we went required cash payments and had no posted prices. We got so overcharged while in Italy that our credit card bill makes us cry. So, if you visit, be sure to bring someone who speaks the language or go with a native Italian guide to prevent your vacation fund from disappearing before your eyes.

That wasn’t all. It was inevitable that the string of events would continue up until our plane took off from the Pisa Airport.

Read Part 3, Fuel & Rental Cars.

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6 comments

LyndaS July 9, 2015 - 4:47 pm

Traveler beware in Italy. So sorry you went through all of this.

TerriAnn van Gosliga July 9, 2015 - 5:55 pm

These experiences were definitely not meant to be crammed into one 5-day trip!

Sabrina Flynn July 15, 2015 - 9:29 am

We had this happen on our way to Venice. We specifically bought Euro passes that covered Italy trains, but once we got over the border and the conductor came through, he suddenly spoke less English, started shaking his head at our ticket and punched in a ticket fee for 160 euros. We had little choice but to pay.

Between the late trains (one sat on the track for an hour while the conductor smoked a cigarette outside), disgusting toilets, and crowds, I don’t think I will ever go back. We did luck out on our hotel in Venice, but that could have easily went sour, since we had made no arrangements and just followed a man outside of train station who was waving a hotel pamphlet in front of our faces. The hotel was a little family run place in an alleyway. Very clean, very friendly, etc.

Sorry you didn’t have your dream vacation! Try Germany next time. We’ve been there three times and LOVE it!

TerriAnn van Gosliga July 20, 2015 - 11:44 am

Ugh, that’s horrible! Sad that this is such a common thing but very few talk about it. Yes, we’ve had good experiences in Germany too. Next we hope to try London though 🙂

Betty C July 17, 2015 - 11:31 pm

I lived in Italy for a few months several years ago. It sure wasn’t the same way then. I was never overcharged and only spoke a few words of Italian.
I’m so sorry to hear of such a negative experience.

TerriAnn van Gosliga July 20, 2015 - 11:34 am

Hi Betty, Thank you for the kind words. I think we need to give it another shot and am hoping this was an isolated type of trip. I just thought that, if other travelers were at least aware of these, they would have a better overall vacation there 🙂

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